Workforce (WF) capability, capacity, and WF changes that supported strategies at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, were addressed throughout the Strategic Planning Process (SPP). The System HR department collected local market workforce analytics used them to form the MHHS-wide WF…

BPIR Categories

6.3.1 Identify/schedule resources for service requiremnt
9.1.1 Identify strategic demands on human resources

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