In 1999, following a Canadian case where an employee had killed five people including himself, the Toronto Coroner’s Court jury made 77 recommendations about preventing and responding to workplace violence. Of particular interest to the jury was psychological violence in the workplace which was defined as "bullying, mobbing, teasing, ridicule or any other act or words that could psychologically hurt or isolate a person in the workplace." The jury recommended greater recognition of "the effect ...

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