To ensure a safe, comfortable work environment at MidwayUSA (MW), a US Internet retailer and winner of the Baldrige National Quality Award in 2009 and 2015, ergonomics and task specific needs were considered during the design of workplace environments. In 2014, the eCommerce and Customer Support (CS) Departments were combined and relocated to one existing facility. A new office environment was designed specifically to support the new Web Production Area of CS, taking into consideration ergonomic...

BPIR Categories

9.6.5 Manage workplace cleanliness, health & safety
11.6.3 Manage facilities

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