The Global Benchmarking Network’s newsletter, 29th Edition, features a variety of benchmarking articles from digital transformation to customer first.
Held in May 2021, the 7th International Best Practice Competition announced Dubai Police as one of the winners for the exceptional outcomes of their project Safe Bags – Accuracy and Efficiency of Airport Hold Baggage Screening (HBS) System. Dubai Airports, the world’s busiest international passenger airport, handled and secured 31,093,870 bags in 2018.
For its remarkable benchmarking project ‘The Way Beyond Traditional Procurement’, Dubai Municipality won the 7th International Best Practice Competition held in May 2021 (Fig 1). Dubai Municipality were one of five winners at the competition for its best practice in the planning and implementation of a digitized and agile procurement process to improve efficiency, effectiveness, quality, and productivity, and overall satisfaction.
SEHA – Ambulatory Healthcare Services, UAE, Honoured at the 7th International Best Practice Competition 2021
It was 2020. The world was suddenly in the middle of the horrid blaring truth of the COVID-19 pandemic, UNPREPARED! And one organisation that resolved to fight this daunting challenge head-on was the Ambulatory Healthcare Services (AHS), a member of the SEHA public health system in the Emirate of Abu Dhabi, UAE.
In this time of crisis, benchmarking and learning from global best practices have never been more important. It was for this reason the Dubai Government Excellence Program (DGEP) launched an accelerated benchmarking initiative called “Dubai We learn – Conquering COVID-19” to provide best practices and ideas to Dubai Executive Council’s Supreme Committee of Crisis and Disaster Management with the aim “for Dubai to become a Global Best Practice in Managing and Recovering from the COVID-19 Pandemic”.