Publication of the 3rd Cycle of Dubai We Learn Book – 10 Benchmarking Case Studies

The book Achieving Performance Excellence Through Benchmarking and Organisational Learning is a joint publication by the Dubai Government Excellence Program and the Centre for Organisational Excellence Research (COER). The book describes 10 TRADE Best Practice Benchmarking projects that were undertaken as part of DGEP’s 3rd Cycle of Dubai We Learn.

New Zealand Blood Service Winner of the New Zealand Best Practice Competition

For its best practice of “Introduction of a Mobile Practice – Portable Plasma Collection“, New Zealand Blood Service (NZBS) was the proud recipient of the 2nd New Zealand Best Practice Competition Award, held on 10 May 2021 in Wellington at the New Zealand Business Excellence Conference (Fig 1). Established in 1998, NZBS has 673 employees across New Zealand.

Dubai Municipality Honoured at the 7th International Best Practice Competition 2021

For its remarkable benchmarking project ‘The Way Beyond Traditional Procurement’, Dubai Municipality won the 7th International Best Practice Competition held in May 2021 (Fig 1). Dubai Municipality were one of five winners at the competition for its best practice in the planning and implementation of a digitized and agile procurement process to improve efficiency, effectiveness, quality, and productivity, and overall satisfaction.

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