Jun 11, 2022 | Business Excellence, Latest News, News
Over the past year, the leadership teams at Baldrige, NIST, and the Department of Commerce have been discussing the current status of the Baldrige Program and whether it is having the desired impact. After much deliberation and consideration of multiple factors, including participation data over the past several years, we have collectively decided to initiate a comprehensive, independent review of the Baldrige Program.
May 18, 2022 | Business Excellence, Latest News, News, Research Projects
The Centre of Organisational Excellence Research (COER) is pleased to release a research report that investigated the Organisational Excellence Architecture (OEA) required to facilitate and accelerate an organisation’s business excellence journey.
Apr 25, 2022 | Benchmarking, Best practices, Business Excellence, Latest News, News, Must Attend Events
BPIR Newsletter April 2022 Newsletter, in this issue read about the 8th International Best Practice Competition, Featured Events, Latest News, and Best Practice case studies on Performance Measurement.
Mar 5, 2022 | Awards, Business Excellence, Latest News
Three U.S. organizations will receive the Malcolm Baldrige National Quality Award, the nation’s only presidential award for performance excellence. Celebrating robust quality management systems, the Malcolm Baldrige National Quality Award evaluates businesses and nonprofit organizations in seven areas defined by the Baldrige Excellence Framework: leadership; strategy; customers; measurement, analysis and knowledge management; workforce; operations; and results.
Feb 10, 2022 | Business Excellence, Latest News, News, Quality Management
The Philippine Society for Quality https://www.psq.org.ph/ is the national body that co-ordinates the Quality effort in the Philippine. PSQ Nation, the official digitial magazine of the Philippine Society for Quality, in this issue read about several topics such as: What it takes to be a quality champion, Continual productivity improvement in-spite resource constraints, Global assessment on the current state of organizational excellence, and many other articles.
Dec 19, 2021 | Benchmarking, Best practices, Business Excellence, Dubai We Learn, Innovation, Latest News, News, Quality Management
The book Achieving Performance Excellence Through Benchmarking and Organisational Learning is a joint publication by the Dubai Government Excellence Program and the Centre for Organisational Excellence Research (COER). The book describes 10 TRADE Best Practice Benchmarking projects that were undertaken as part of DGEP’s 3rd Cycle of Dubai We Learn.
Nov 22, 2021 | Business Excellence, Latest News, Leadership, News, Strategy
How will your city look like 20 or 50 years from now? it would be worthwhile understanding the planning processes of competent and futuristic cities. The vision and mission statements lay down the foundation for the city’s collective growth towards the future and project how the officials intend to design exceptional communities.
Nov 8, 2021 | Business Excellence, Latest News, News
The Baldrige Excellence Framework has a set of 11 foundational beliefs and behaviors (core values) that underpin its systems approach to achieving organizational high performance. One of those core values is agility and resilience. While both agility and resilience are important, many of us conflate these two concepts. I believe understanding their differences and complementarity will help organizations consider all aspects of preparing for uncertain futures.
Oct 8, 2021 | Business Excellence, Latest News, Research Projects
Organisational Excellence Architecture (OEA) refers to the formal structure used to assist in the implementation of BE within an organisation. To investigate the components and importance of OEA in accelerating BE journey, a PhD research project has been initiated by the Centre for Organisational Excellence Research (COER) and Massey University.
Oct 3, 2021 | Business Excellence, Latest News, Quality Management
U.S. Secretary of Commerce and Deputy Secretary hosted the convening of national experts to officially launch the Department of Commerce’s new Job Quality Initiative. The initiative is aimed at ultimately helping American employers become more competitive by providing workers with high-quality jobs.
Sep 20, 2021 | COER's Research, Benchmarking, Business Excellence, Latest News
Watch Dr Robin Mann’s Presentation on the Centre for Organisational Excellence Research (COER)’s research and consultancy projects on business excellence and benchmarking.
Sep 19, 2021 | Business Excellence, Latest News
To commemorate 25 years of IMC Ramkrishna Bajaj National Quality Award the IMC’s Journal includes articles on the history of the award and the quality movement in general in India. Articles are from Niraj Bajaj the IMC RBNQA Chairman who recalls how he invited Suresh Lulla, who represented the Juran Institute in India, to help in structuring the IMC Quality Improvement & Technology Committee (IMC QITC).