2023-2024 Baldrige Excellence Education and Health Care Frameworks Now Available

The Baldrige Performance Excellence Program has released the 2023–2024 Baldrige Excellence ® Framework (Education) and 2023–2024 Baldrige Excellence Framework ® (Health Care)—in both print form and PDF. These versions complement the Business/Nonprofit version of the framework that was released in January. All three versions include the Baldrige Criteria for Performance Excellence (by sector), core values and concepts, and guidelines for evaluating your organization’s processes and results.

New Zealand Blood Service Winner of the New Zealand Best Practice Competition

For its best practice of “Introduction of a Mobile Practice – Portable Plasma Collection“, New Zealand Blood Service (NZBS) was the proud recipient of the 2nd New Zealand Best Practice Competition Award, held on 10 May 2021 in Wellington at the New Zealand Business Excellence Conference (Fig 1). Established in 1998, NZBS has 673 employees across New Zealand.

Baldrige Impact in Health Care

Originally posted on Baldrige FoundationIn 1998, Congress expanded the scope of the Malcolm Baldrige National Quality Award by authorizing the health care and education sectors. The Baldrige Performance Excellence Program then adapted the Criteria for Performance...

Managing and Recovering from the COVID-19 Pandemic – Dubai We Learn Research Report

In this time of crisis, benchmarking and learning from global best practices have never been more important. It was for this reason the Dubai Government Excellence Program (DGEP) launched an accelerated benchmarking initiative called “Dubai We learn – Conquering COVID-19” to provide best practices and ideas to Dubai Executive Council’s Supreme Committee of Crisis and Disaster Management with the aim “for Dubai to become a Global Best Practice in Managing and Recovering from the COVID-19 Pandemic”.

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