Mission and Vision Statements of EFQM Award winners

This blog post explores the fundamental differences between vision and mission statements and their significance in achieving business excellence. A vision statement describes an organization’s desired future, while a mission statement outlines its core purpose and objectives. The post discusses how a well-defined vision and mission can align employees’ goals with the organization’s objectives, guide decision-making, boost motivation and engagement, and provide a competitive advantage. The post also provides a table of EFQM award winners from 2017-2021 and their vision and mission statements, demonstrating how these organizations have achieved outstanding performance.

Two Saturdays I Will Never Forget

Every few years, in my dreams, I relive an incident from my first real job. At age 14, I was eligible for a work permit in 1960’s New York City. I obtained my permit and got a Saturday job working at the largest (five floors) hobby store in the city. It was located in one of the posh downtown shopping areas and had, among other things, a functioning model railroad display that had every possible bell and whistle (literally) and occupied a significant part of the model railroading floor of the building.

Leadership Insights from the Baldrige Award-Winning City of Germantown

When the City of Germantown (TN) was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, Presidential award for organizational excellence.
During the Baldrige Program’s 32nd Quest for Excellence® Conference this year, Germantown City Administrator Patrick Lawton highlighted how his organization uses the Baldrige Excellence Framework to achieve and maintain high performance to serve its community.

Board of Director Responsibilities

Article originally posted on Blogrige by Harry Hertz The Baldrige Excellence Framework is underpinned by a set of 11 core values and concepts. These core values have guided both the development and understanding of the Baldrige Criteria for many years. They have...
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