Podcast Archives | Best Practice Improvement Resource

Podcast: Total Quality Management: Is it still relevant in a digital economy?

Feb 17, 2021 | Latest News, Quality Management, Podcast

Originally posted on The Search for Clarity by Richard de Kock Total Quality Management has been around for many year’s and has contributed to the transformation of many companies to market leaders. Is it still relevant in a fast-paced digital world? Is it relevant...

Podcast: What it takes to win a Business Excellence award

Feb 18, 2015 | Latest News, Business Excellence, Podcast

PricewaterhouseCoopers Public Sector Practice has won a Malcolm Baldrige National Quality Award. It’s the first services provider to win a Baldrige in 15 years.

Podcast: Innovation & Business Transformation at TATA Group

Jan 22, 2015 | Latest News, Innovation, Business Excellence, Podcast

Innovation and business transformation is the topic of discussion on this episode of the podcast. We talk with Dr. Sunil Mithas of the University of Maryland about what companies can learn from the Tata Group’s ascension to becoming one of the world’s most well-known – and profitable – businesses in the world.