First global assessment on the current state of organizational excellence

What is the Current State of Organizational Excellence around the World? The “Organizational Excellence Technical Committee” (OETC) aims to answer this question with a global assessment of organizations across industry sectors and geographical regions. You are invited to participate in the Global Assessment on the Current State of Organizational Excellence that is being conducted by the Organizational Excellence Technical Committee (OETC) Quality Management Division, ASQ.

Call to participate in the 1st Global Assessment on the current state of organizational excellence

At the 10th International Benchmarking Conference Dawn will be presenting on the ‘first global assessment on the current state of organizational excellence’. To date, we have received close to 200 assessments but do not have a statistically significant sample from all countries. In the next 10 days we urge all COER and BPIR members to participate in the assessment and extend the invitation to their contacts so that we have some good interim results to share at the International Benchmarking Conference (IBCON) in Nanjing, Jiangsu, China on December 8, 2016.

Business Excellence models and awards for the public sector: A guidebook for national productivity organisations

In the Asia-Pacific region the Asian Productivity Organisation (APO) is working hard to help countries introduce and sustain business excellence. Business excellence is recognised as a prime contributor to productivity growth through its holistic approach that links Inputs (such as Leadership, Strategy, Customer Focus, Workforce Focus, Measurement, Analysis and Knowledge Management, Operations) to Outputs (Results). It is perhaps the ultimate productivity framework as it encompasses everything an organisation and country should consider to achieve advances in social, political, economic and environmental performance.

A Practical Approach to Process-Oriented Knowledge Management

Due to global competition and increasingly dynamic markets, the importance of intangible resources such as knowledge has been growing dramatically, especially for small and medium-sized enterprises (SME). SMEs have to be more innovative, flexible, and efficient to successfully cope with typical challenges such as growing competition and rapidly changing demand patterns.

Benchmarking For Education Systems: A Global Study

Benchmarking is widely used around the world to improve the performance of organizations by learning best-practices and implementing them to the organizational context.
In order to investigate the contribution of benchmarking to the performance of schools and school systems around the world, research is being conducted by the Centre for Organisational Excellence Research. To assess the extent of use and impact of benchmarking a questionnaire has been developed for the administrators of school systems to complete.

Participate in a survey on Learning Informally to Improve Work Practices by 30 September

I’m Alan Samuel, a PhD researcher from the Centre for Organizational Excellence Research, Massey University, undertaking a fascinating project on learning to improve work practices by learning informally from others. The purpose of my survey is to understand how organizations around the world informally learn (apart from formal training or courses) better practices and implement or adapt them to increase the effectiveness of their own organization.

COER’s Productivity and Business Excellence Research

The importance of raising productivity, achieving greater outputs as a proportion of inputs, for wealth creation is well understood. The challenge is how to achieve this whether it is on a personal, organizational, or country level. The Centre for Organisational Excellence Research (COER), founders of the BPIR.com, are grappling with this challenge and providing solutions through its research programmes and activities.

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