Nov 22, 2021 | Business Excellence, Latest News, Leadership, News, Strategy
How will your city look like 20 or 50 years from now? it would be worthwhile understanding the planning processes of competent and futuristic cities. The vision and mission statements lay down the foundation for the city’s collective growth towards the future and project how the officials intend to design exceptional communities.
Jul 23, 2020 | Best Practice Reports, StrategyStrategic foresight refers to the discipline of intelligence gathering, predicting alternative futures, and preparing for them. Today’s business world is increasingly uncontrolled and dynamic. Organisations need to have a good understanding of the overall...
Feb 9, 2020 | Best Practice Reports, Best practices, StrategyStrategic planning is a systemic process through which an organisation assesses where it is at the present time, communicates where it wants to be in the future (through its mission and vision), and makes the necessary decisions to reach its goals. The process...
Aug 19, 2018 | Latest News, Strategy
I recently returned from a family vacation to Hawaii. Our family vacations involve nine people: my wife and I, my two sons and their wives, and my three granddaughters. While we have downtime, we generally plan our days for activities we all enjoy and in which we can all participate (ages 6 through, ah-hem, senior citizens). I know there are also families who plan their vacations differently, for example independent activities during the day and then a communal dinner.
Dec 8, 2017 | Best practices, Business Excellence, Latest News, Strategy
How does an organization identify its potential blind spots? This is one of the most common questions I hear from people conducting strategic planning processes.
To begin answering the question, I have a simple analogy that can be used as a springboard to organizational strategy.
Nov 25, 2016 | Business Excellence, Latest News, Leadership, Strategy
Leaders who adopt the Baldrige excellence framework have already successfully addressed this integrative need because of the questions in the Leadership and Strategy categories of the Baldrige criteria. Indeed, the key considerations that Singh and Useem outline are contained in item 1.1 on Senior Leadership and item 2.1 on Strategy Development and are systemically interrelated in the criteria.
May 7, 2016 | Best practices, Latest News, Strategy
Brands create elaborate marketing strategy plans in hopes of attaining that elusive goal: to deliver a great experience that reels customers in and keeps them coming back. Unfortunately, there’s a wide gulf between what brands want to do with digital and what they actually do – because they simply can’t hire enough top-tier digital marketing talent to execute on their visions.
May 5, 2016 | Innovation, Latest News, Strategy
From our talks with innovation management practitioners and business executives it seems that not many organizations have a well-defined and integrated innovation strategy. To find out more about how to go about creating and executing such a strategy, we spoke to Wouter Koetzier and Christopher Schorling at Acceture who encourage a very pragmatic and execution-oriented approach.
May 3, 2016 | Innovation, Latest News, Strategy
Despite massive investments of management time and money, innovation remains a frustrating pursuit in many companies. Innovation initiatives frequently fail, and successful innovators have a hard time sustaining their performance—as Polaroid, Nokia, Sun Microsystems, Yahoo, Hewlett-Packard, and countless others have found.
Feb 2, 2016 | Innovation, Latest News, Strategy
>We know that when it comes to being bold, there comes a time where you’ll need to take a risk. So let’s ask ourselves, how bold are we really? For instance, do you really put your customers at the heart of your business? Most brands, when push comes to shove, are not that bold; not brave enough to let customers hack their products or own the customer service.
May 24, 2015 | Latest News, Strategy
APQC recently spoke to Jyoti Patel, knowledge management strategist at Boeing, about how Boeing merged two organizations and developed common processes, knowledge management capabilities, and data system architectures while also designing a knowledge management strategy that emphasizes behaviors over tools.
Dec 21, 2014 | Benchmarking, Best practices, Human Resources, Latest News, Strategy
In this post we will share with you some lessons from Al Jazeera International Catering (JIC) LLC, winners of the 3rd International Best Practice Competition, 2014. The best practice title is “SPEARS Methodology for Employee Empowerment and Inculcating Excellence”.