To commemorate 25 years of IMC Ramkrishna Bajaj National Quality Award the IMC’s Journal includes articles on the history of the award and the quality movement in general in India. Articles are from Niraj Bajaj the IMC RBNQA Chairman who recalls how he invited Suresh Lulla, who represented the Juran Institute in India, to help in structuring the IMC Quality Improvement & Technology Committee (IMC QITC). The envisioned purpose of the IMC QITC was to develop a national Business Excellence strategy with a clear deployment plan, on behalf of the IMC. An article then follows by Suresh Lulla describing the historical developments to reach a successful 25 years or promoting and recognizing quality and excellence

The IMC Ramkrishna Bajaj National Quality Awards was instituted in 1996 to give special recognition to performance excellence in Indian organizations. The aim was to match the stature of international awards such as Malcolm Baldrige, the European Award and the Deming Prize in terms of rigorous criteria and standards of excellence. It was thought appropriate that this Award be named after the Late Shri Ramkrishna Bajaj whose motto was “Trust in Quality and Business Ethics”. During his lifetime, he not only led the Bajaj House of Business to higher pinnacles of glory and prosperity but also spearheaded the Quality Movement in the country in several ways.

The IMC RBNQA criteria are similar to the Malcolm Baldrige criteria of USA and follows a similar rigorous process of training and evaluation. All applicant organizations irrespective of winning an Award or not – receive a detailed feedback report – beneficial to map the quality journey of the Organization. Over these years RBNQA has rapidly become a symbol of excellence by creating general awareness that excellence is the only feature, which helps beat competition, by creating a clear, tough universal standard for measuring excellence by integrating all the concepts for achieving performance excellence and at the same time emphasizing high integrity and quality leadership.


Suresh Lulla, Co- Chairman IMC RBNQA Awards Committee

The latest issue of IMC Chamber of Commerce and Industry Journal covers the journey of IMC Ramkrishna Bajaj National Quality Award.

You can download the journal from here

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Source :-
BPIR Category : 14.3.4 Conduct a business excellence assessment.
14.3.1 Create commitment for improvement
14.3.2 Implement an improvement approach/method/technique
14.3.3 Implement an org-wide continuous improvemnt program
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