Quality: A question of trust, Brisnane - Australia
Tuesday, 11/20/18 19:15 - 21:00
Reputations are built on trust. Trust is a hard-earned commodity, yet one which can be squandered in a moment. Without the trust of our clients and customers we would be unable to achieve sustained organisational success. This presentation describes why Quality is important to an organisation’s mission and principles, how a management system approach can be used to support sustained success and what part the management system plays in allowing an organisation to consistently deliver on its promises to customers and stakeholders.

contact person: Jacqueline Stone
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