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Dubai We Learn 5th Cycle: Highlights from the 1st Knowledge Sharing Summit, 2022

Excellence, cannot be a one-time event. It cannot be a manifestation of fortune either. For it to stand the test of time, excellence requires revolutionary ambitions, commitment, execution, and resilience – every day. It requires one more quality – foresight. And the Dubai We Learn (DWL) initiative is one shining example that never ceases to demonstrate its pursuit of excellence.
The 5th Cycle of DWL on four strategic breakthrough projects: Joined Digital Services, Data Management and Decision-Making, Building Government Capabilities for Future Jobs, and Behavioural Science for Government Effectiveness

The Dubai Government Excellence Program Launches the 5th Cycle of Dubai We Learn

After four successful cycles of Dubai We Learn, an initiative by the Dubai Government Excellence Programme (DGEP) in partnership with the Centre of Organisational Excellence Research (COER), New Zealand, a 5th cycle was launched on 9 March 2022 by Dr Hazza Al Nuaimi, DGEP Coordinator-General. This cycle will focus on four joint projects to research best practices in areas of key importance to strengthen the Dubai government and the services it provides

Abu Dhabi Police – United Arab Emirates – EFQM Excellence Award (Outstanding Achievement for Community Partnership) – 2021

To enhance and develop the culture of excellence in a manner that includes all the various job levels and ensuring that this culture is adopted and implemented through a comprehensive management system.
The nature of the organisation’s main functions that focus on security and law enforcement naturally imposes a certain level of difficulty when it comes to sharing information and data with other entities. Consequently, the ability to conduct relevant benchmarks and to learn from best practices may be affected.

Dubai Electricity & Water Authority (DEWA) – United Arab Emirates – EFQM Excellence Award – 2021

An uncertain macroeconomic environment is still prevailing in our core markets. We are continuing our productivity improvement development, for example by increasing automation and data analytics in different processes, such as customer interactions, network operations and delivery. Additionally, our continuous quality improvement measures will increase customer satisfaction and efficiency and reduce costs.

Dubai Police – United Arab Emirates – EFQM Excellence Award (Succeeding through the Talent of People & Sustaining Oustanding Results) – 2018

The Dubai Police (DP) force was founded on the 1st of June 1956 and spent decades on development and innovation; the force grew from 29 members in 1956 to 24,000 today. Covering an area of 4,114 square kilometres in a city that has seen tremendous economic growth and a high level of urbanisation. Dubai Police’s vision “Police Pioneering for a safe city” along with its Identity “Smart Secure Together” reflects the core belief that safety, technology, openness and tolerance are the corner stone of our identity.