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Performance Management Systems for EMS |
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5.2 2015 Palladium Balanced Scorecard Hall of Fame: CHRISTUS Health
Source: The Palladium Group, United States (date of information: 2015)
Download (PDF): Balanced Scorecard Hall of Fame for Executing Strategy® Report
Application/Key learning points: Palladium is a global development solution provider. In 2011, CHRISTUS Health, a United States-based healthcare provider, implemented the balanced scorecard to bring consistency to the strategy planning and execution process; drive greater accountability for implementation; and, demand strategic justification for capital expenditures. Over recent years, CHRISTUS has thrived in the changing healthcare environment, improving its position as the leading charity care provider in its peer group; expanding operations in the United States and Latin America; and, growing adjusted discharges and net operating income.
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