Application/Key learning points: Although the article relates to the manufacturing industry, it is a worthwhile read for the dynamics of the decision-making process based on data sourcing and real-time analytics. Emergency services can adjust the framework to the ambulance industry based on the principles given in the article. One such concept is measuring and calculating overall equipment effectiveness, which is calculated by measuring three real- time data factors: availability, performance, and quality.
Remember to login here if you are a BPIR member to access all the content within this report. Many articles/links are for BPIR members only. If you are not a member please consider joining to support our monthly publication of best practice reports and have them delivered to your inbox. BPIR membership includes access to all our best practice databases.
Download the pdf version or continue reading this report in html by clicking "Next" below or use the links in the Article Index.