Application/Key learning points: The video is an hour-long webinar and presents the link between KPIs and performance measurement. It explains the struggle to achieve an effective performance measurement system. This video might provide answers for some organisations and help develop the performance management system for which they had been hoping. The webinar is presented by Kayode Sufianu, CEO at Balanced Scorecard West Africa, and Australian performance measurement specialist Stacey Barr.
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