This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. Who is it for? -This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. -It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services. -It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.