Internal audits are a powerful management tool for improving the performance of an organisation's quality systems. NZOQ's Internal Auditor training offers a comprehensive two-day programme that provides participants with the knowledge and skills they need to conduct internal management systems audits in and for their own organisations. Internal audits offer an invaluable opportunity for businesses to improve their performance and to streamline internal processes and systems. It gives management an independent assessment of the 'health' of their business, and identifies any gaps between what was planned for and what is really happening. Role plays and case studies based on actual audits will be used to reinforce the concepts and provide participants with practice in applying the principles to situations typically encountered during internal auditing. Auditing is a highly effective and necessary management tool. Every business should use it in the pursuit of continuous improvement.