This community planning and engagement toolkit should prove to be invaluable in helping to get the most out of a community. It helps the asking of insightful questions in planning and designing community engagement plans. It provides numerous links to further understanding in standards, best practice and other reference material to aid planning. There are…

BPIR Categories

13.1 Develop and manage supplier/customer partnerships
1.3.1 Build customer relationships
1.3.2 Determine & provide customer contact mechanisms
1.3.3 Review customer relationship approach

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