In 2018 the US Department of Commerce conferred the 2018 Malcolm Baldrige National Quality Award upon Indiana’s Memorial Hospital and Health Care Centre. A presidential-level honour, the award recognises exemplary US organisations and businesses that demonstrate an unceasing drive for radical innovation, thoughtful leadership and administrative improvement. Explore Memorial Hospital’s strategic plan with its priorities,…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
2.2.4 Formulate and review business unit strategy

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