Category 1 of the Baldrige Criteria covers your organisation’s leadership asks how senior leaders’ personal actions and your governance system guide and sustain your organisation. It asks about the key aspects of your senior leaders’ responsibilities, with the aim of creating an organisation that is successful now and in the future. It also asks how the…

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
14.2.4 Conduct best practice/ process benchmarking
14.3.4 Conduct a business excellence assessment.

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