So What is the Baldrige Award, Really? The Baldrige Award goes back to Public Law 100-107 (August 20, 1987). US organisations were falling behind their foreign competition in terms of product and process quality, planning, workforce issues, process control, and customer orientation, among other issues. US leaders from government and private industry decided that the…

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
14.3.4 Conduct a business excellence assessment.

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