This academic paper discusses some of the best practices of customs departments in the EU. It identifies several activities of the EU customs department that are designed to promote business-friendliness in a modernised community. Speed and ease of clearance of goods at borders can often be a big determinant in trading. Without compromising on security…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
6.4.1 Improve process/service performance
6.4.2 Implement systems for managing the service
6.3.2 Provide the service

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