In 1994 the UAE launched the Dubai Quality Award (DQA) - aligned with the EFQM model in 1997 - as the first stage of UAE’s Journey to Excellence to build the “First and Foremost Quality Programme” in the UAE and the region. In the Download File (ppt slides) Professor Hadi Eltigani, Vice President at Dubai…
BPIR Categories14.2.1 Develop benchmarking capabilities
14.3.3 Implement an org-wide continuous improvemnt program
14.3.4 Conduct a business excellence assessment.