Creating a balanced scorecard to achieve Strategic Goals
The balanced scorecard (BSC) aims to balance the strategic goals and overall vision of an organisation by identifying, measuring, and managing four main business perspectives: Customer; Financial; Internal business processes; Learning and growth. Within these four pillars, leaders outline their strategic objectives for each business perspective and link those performance measures with a strategy map.…
BPIR Categories
2.2.4 Formulate and review business unit strategy
2.5.2 Develop & set organisational goals
14.3.2 Implement an improvement approach/method/technique