Provides a purpose-driven and scientific approach to using KPIs. In other words, KPIs chosen should not be chosen to only present information, but should be clearly aligned to a target area and actionable. There are suggestions for KPIs at the corporate, site, department and individual levels, and many examples of KPIs targeting specific areas of…

BPIR Categories

14.1.1 Design & deploy performance measurement system
14.1.2 Select and align measures.

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