Measuring the ROI of learning and development programs and initiatives are not performed adequately or often enough. This paper underscores the importance of investing in employees as research has shown its direct positive impact on a company’s stock value. To help in managing challenges associated with measuring the ROI of such programs, the paper reviews…

BPIR Categories

14.1.1 Design & deploy performance measurement system
9.4.3 Deliver education and training

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