The article details a comprehensive Performance Improvement Action Plan for the East of England Ambulance Service. The article has detailed action plans to achieve six key strategic objectives: 1. Recruit 400 student paramedics in 2014/5; 2. Up-skill ECAs to EMTs and EMTs to paramedics; 3. Maximise clinical staff on frontline vehicles; 4. Reduce response cars…

BPIR Categories

6.4.1 Improve process/service performance

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