The strategy map - the visual representation of your balanced scorecard - became popular after Norton and Kaplan’s third book, "Strategy Maps: Converting Intangible Assets into Tangible Outcomes". The purpose of the strategy map is to tell the story of your strategy, in one page, through-and-through - so be thoughtful about the components and the…

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.3.1 Identify, plan & map key processes
14.3.2 Implement an improvement approach/method/technique

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