Watch this presentation by Ma. Teresa Bagaman, Vice President, Center for Innovation and Lifelong Learning of the Medical City and Vice President, Business Intelligence, Innovation and Benchmarking, Philippine Society for Quality. In this presentation, Ms. Bagaman talks about the best practices adopted by The Medical City (TMC) in order to rise above the COVID 19…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
14.3.5 Reengineer business processes & systems
3.6.1 Manage product/process/service development
5.5.3 Improve process/product performance
6.4.1 Improve process/service performance

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