To identify performance improvement opportunities, it is important to base your assessment on not only what is happening internally, but what is happening to your competitors. According to an established benchmarking consultant, the top six benchmarks listed will help you to understand both your internal performance, and how it measures up against those in competition…

BPIR Categories

14.1.7 Review/evaluate performance measurement system.
14.2.1 Develop benchmarking capabilities

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