The Baldrige Criteria’s systems perspective provide a powerful tool in the hands of doctorally trained professionals. US institutions have seen value in teaching the Baldrige framework to the nation’s future business and other organisational leaders and graduate programmes are using the Baldrige framework to solve business problems. For example, when students in the Walden Doctorate…

BPIR Categories

14.3.4 Conduct a business excellence assessment.
5.5.3 Improve process/product performance
6.4.1 Improve process/service performance

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