Watch this webinar by Dr Hazza Al Neaimi, Coordinator General of the Dubai Government Excellence Program (DGEP) for the Dubai Executive Council. He is leading and managing the operations of DGEP, launched by His Highness Sheikh Mohammed Bin Rashid Al Maktoum in 1997. The force behind the transformation of the public sector in the UAE has been the focus on excellence by all government departments and regular assessments to ensure improvements year on year. This has led to great strides in economi...

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14.3.3 Implement an org-wide continuous improvemnt program
14.3.4 Conduct a business excellence assessment.

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