Co-founder of Limited, Dr Robin Mann, was awarded the Harrington/Ishikawa Medal for 2011 at the Asian Pacific Quality Organisation’s Dinner in Singapore, 17 October. This award is given annually to an individual who has made an outstanding contribution to the advancement of quality in the Asia Pacific region.
Harrington/Ishikawa Medal 2011
Dr Robin Mann walking on stage to receive the Medal from Dr James Harrington. Also, representing the APQO were Shan Ruprai (Australia), Chuck Aubrey (United States), Dr Ahmad Mohd Magad (Singapore), and Dr Miflora Gatchalian (Philippines).

The nominating committee for the Walter L. Hurd Foundation and the Asia Pacific Quality Organization (APQO) selected Dr Robin Mann to win the award.
Robin’s achievements include:

  • Creating and leading the Centre for Organisational Excellence Research (COER) since 2001. The first research centre of its type in Australasia that focuses on business excellence and benchmarking. 
  • Undertaken many consultancy and research projects in the Asia-Pacific region including an Asian Productivity Organisation project to review the value and impact of business excellence in Asia. The project report can be accessed here.
  • Developed the first certification scheme for benchmarking and an innovative methodology for benchmarking, called TRADE Best Practice Benchmarking.
  • Co-founded the
  • Increasing the profile of benchmarking worldwide through his role as chairman of the Global Benchmarking Network since 2006.

Previous winners of this distinguished award include:

  • Armand V. Feigenbaum from USA
  • Lennart Sandholm from Europe
  • Yuanzhang Liu from China
  • Kondo Yoshio from Japan
  • Noriaki Kano from Japan
  • Charles Aubrey from USA
  • Professor Tang Xiaofen from China
  • Hesameddin Aref Kashfi from Iran
Harrington/Ishikawa Medal for 2011
Dr Robin Mann’s acceptance speech

Ahmed Abbas

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