So when police were ambushed outside The Dallas Omni Hotel, they turned to texting. Already using a text messaging software for regular employee communications, they immediately used it to alert their entire staff, and told them to stay away until the situation was resolved. Because of the quick thinking and even faster communications, they were able to keep their employees and guests safe.
This just goes to show the effectiveness of texting. It’s immediate, attention grabbing, and reliable. So whether you’re trying to keep staff safe or notify them to a new company policy, it’s time for businesses to give texting a try to improve employee communication. SMS give you the power to reach your employees in an instant. From making last minute schedule changes, to offering industry insider information to your employees, text messaging helps you connect better with your workforce. When you give your HR department the ability to send messages through Texting with your staff, the processes of the HR department are more streamlined.
Make Scheduling Employees Easier
If your HR department is responsible for scheduling employees on various shifts, save time when shift scheduling by automating the process. Employees will have the ability to ask for time off, or to text in at the last minute that they can’t make it to work. It becomes much easier to fill in open shifts by simply sending out a text blast to all employees. Your HR department will have to spend less time on scheduling and finding people to fill in, opening up more time for other tasks.
Share Important News or Reminders Through SMS
Provide employees with up to date information on upcoming meetings, scheduled events, and more. When you use a text messaging system to reach out to your employees and share company-wide news, your employees are going to know what is going on. With open rates near 98% for text messages, your employees are going to know what is going on at all times through SMS.
Gather Valuable Employee Feedback
When you want to know how your employees like a specific event or training, gathering feedback is essential. Unleash the power of SMS by creating a mobile survey and send it out to attendees when the training or event is over. Your employees won’t be in a rush to complete survey paperwork before leaving, and you are more likely to get honest feedback. You can then use the feedback to make changes to how you run your company if necessary. The feedback you receive will be more useful.
Get Employees Engaged
To keep employees happy, it’s important to engage your employees in things that matter. Employees who feel ignored, or those that don’t think their thoughts are valued are not going to work hard for your company. Through SMS marketing, you can motivate your employees and keep them interested in industry news at the same time. If you have an employee you want to showcase, you can send out a link to your website with a write up of the employee. Use texting as two-way communication to get in sync with your employees.
Be Ready for Emergencies
Your company will experience an emergency at some point that requires reaching the widest number of employees as fast as possible. To keep your employees safe, a text message is the quickest way to reach your entire workforce. Whether you are closing because of inclement weather or there is a security risk in the building, your employees can be notified immediately.
Managing a large workforce takes tremendous effort. To ease the burden of your HR department, use tools for communication such as text messaging. This allows your HR staff to reach out to employees, to answer quick questions, and to fill in shifts fast. You will be prepared in case of an emergency and be able to reach a large portion of your workforce right away through SMS. Keep your employees motivated and receive important feedback when you implement a text messaging platform for communication within your company.
Ken Rhie is the CEO of Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, internet, and mobile communications industries.
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