Margo Brewer
receives the 1st International Best Practice award
Greg Watson receives
the 1st Global Benchmarking award

The 1st International Best Practice Competition and GBN’s 1st Global Benchmarking Award were held at the World Business Capability Congress in December, Auckland, New Zealand.

The Best Practice Competition encourages organizations to share their best operational and managerialpractices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of individuals and teams that have been responsible for creating and/or managing the introduction and deployment of best practices.The Best Practice Competition has been designed by the Centre for Organisational Excellence Research (COER), the developers of the Business Performance Improvement Resource, and is alignedto the Global Benchmarking Award (administered by the Global Benchmarking Network–knowledge experts in benchmarking and best practices).Congratulations to the winners of the New Zealand Best Practice Competition:

SME category winner: Watson Real Estate Limted
Runners up: Kerridge & Partners and Black Watch ConstructionLimited

Large category winner: Spectrum Care
Runners up: Bupa Care Services and Otago Polytechnic

Overseas category winner: Curtin University (Australia)
Runners up: Tata Consultancy (India), OCBC Bank – Consumer Credit Risk Management Department (Singapore) and Dubai Police (UAE)

The winner of the 1st International Best Practice Competition: Curtin University (Australia)
Runners up were: Watson Real Estate limited (NZ) and Spectrum Care (NZ)

1st Global Benchmarking Award:
Entrants to the Best Practice Competition may also enter the Global Benchmarking Network’s Global Benchmarking Award. This requires organisations to share a best practice and describe how benchmarking (comparing and learning from others) is an integral part of their organisation’s improvement and innovation drive.The GBN’s Global Benchmarking Award was designed by Benchmarking Partnerships (Australia), BestPrax Club (India) and COER (New Zealand) on behalf of the GBN. It was first trialed in India in 2010.
The winner of the 1st Global Benchmarking Award: Watson Real Estate Limited (NZ)
Runners up were: Canon India, Spectrum Care, and Dubai Police.

Best Papers Award (sponsored by Otago Polytechnic) were:

  • 1st prize: Dean Mischewski: Tait Communications: our lean journey.
  • 2nd prize: Carl Sander-Edwards: Back to the future- developing leaders and managers the way humans evolved tolearn
  • 3rd prize: Alan Baldwin: Prevention vs. correction: the cost of quality in dental care.
  • PhD paper prize: Johan Parmler: Improving financial performance by non-financial measures

Over 100 papers, PowerPoint presentations and videos from the Congress are available at

Thanks to all the sponsors, Platinum Sponsors (Auckland Tourism Events and Economic Development, Ministry of Business Innovation and Employment), Awards Dinner Sponsors (Gallagher, NZBEF), Gold Sponsors (Thornley Group, JAS-ANZ, Telarc & SAI Global), Best Paper Sponsors (Otago Polytechnic), Silver Sponsors (Promotional Shop) and other Sponsors (Bartercard).



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