The Best Practice Improvement Resource

This course is delivered online in English on 07, 08, 12 & 13 June from 07.30 till 13.30 (CET) each day. After completing this course you will be able to conduct a strategic assessment of any organisation, as part of a high-performing EFQM assessment team.

Internal audits are a powerful management tool for improving the performance of an organisation's quality systems. NZOQ's Internal Auditor training offers a comprehensive two-day programme that provides participants with the knowledge and skills they need to conduct internal management systems audits in and for their own organisations. Internal audits offer an invaluable opportunity for businesses to improve their performance and to streamline internal processes and systems. It gives management an independent assessment of the 'health' of their business, and identifies any gaps between what was planned for and what is really happening. Role plays and case studies based on actual audits will be used to reinforce the concepts and provide participants with practice in applying the principles to situations typically encountered during internal auditing. Auditing is a highly effective and necessary management tool. Every business should use it in the pursuit of continuous improvement.

After four years we are back again with the Summer School on Quality and Organizational Excellence, this time focusing on the topic of “Digital Quality”. Our main goal is to bring people together from across the globe, sharing knowledge and discussing Quality. The Summer School promotes more than 20 hours of contact, across which you will have the opportunity to learn, share experiences and insights and meet new colleagues who share the same passion for Quality. The 2023 edition program includes master classes covering different topics related to Digital Quality and Quality 4.0, industrial tours and a sightseeing tour across the historic city of Braga. What can you expect? – Well-balanced program – Featuring lectures – Practical assignments – Industrial examples of best practices in Quality 4.0 A team dedicated to create the best experience, where knowledge, networking and fun are brought together for improved learning results. What do we expect? Your drive and motivation not only to learn and deepen your understanding of Quality 4.0, but also to share it. The background of each student will be a vital piece for an improved learning experience, with all participants having the opportunity to share knowledge and experiences regarding Quality. Important Dates: – Application deadline: April 30, 2023 – Acceptance notification: May 5, 2023 – Registration fee payment deadline: May 31, 2023 – Summer School: June 14-16, 2023