The Best Practice Improvement Resource

Learn from best practice cases studies, benchmarks, tools and expert opinion to achieve productivity gains and business success. All data uniquely searchable via business excellence model criteria (Baldrige/EFQM) to guide you on your improvement journey.

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Best Practices all searchable via the criteria of Business Excellence Models (Baldrige, EFQM and others)…

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A Decline in the Number of Countries with a National Business Excellence Award

Research from the Centre for Organisational Excellence Research (COER) reveals that the landscape of business excellence awards is undergoing a major transformation.
COER’s 2023 research indicates there are 39 countries that have an active national business excellence award (or awards) with an additional 3 active regional awards covering more than one country, refer to Table 1. This contrasts with 57 countries having an active national business excellence award and 4 regional awards reported in 2021 (Ghafoor and Mann, 2021). Awards were deemed active if they were held in 2021, 2022, 2023 or there was evidence they were being planned for 2024.

Research Evidence from the Rest of the World on the Benefits of Business Excellence

The findings presented provide compelling evidence that implementing business excellence frameworks worldwide leads to significant performance improvements. Organizations from 15 countries cited goals like becoming world-class and continuous improvement as key drivers. Dubai seen enhancements across various indices after adopting excellence government-wide. Customer satisfaction in Dubai rose 35% according to its Happiness Index. Additionally, an analysis of Dubai Quality Award winners found widespread benefits were achieved, with over 70% realizing considerable gains across multiple areas like profits, quality and employee engagement. The results demonstrate pursuing excellence yields clear, measurable advantages for public and private sector organizations around the globe.


27feb(feb 27)9:00 am28(feb 28)5:00 pmInternal Auditor training, Dunedin - New Zealand9:00 am - 5:00 pm (28) NZDT Dunedin Event Organized By: New Zealand Organisation for Quality Event Type :Workshop

27feb10:00 am12:00 pmIntroduction to Modern Quality10:00 am - 12:00 pm AEDT Sydney Event Organized By: Australian Organisation for Quality Ltd Event Type :Workshop

28feb7:00 pm8:30 pmAuditing Skills7:00 pm - 8:30 pm Melbourne time Online Event Organized By: Australian Organisation for Quality Ltd Event Type :Seminars

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