Dubai We Learn 3rd cycle government entities

Due to the tremendous success of the 1st and 2nd cycles of Dubai We Learn, an initiative by the Dubai Government Excellence Programme (DGEP) in partnership with the Centre of Organisational Excellence Research (COER), New Zealand, a 3rd cycle was launched in February 2019. The 3rd cycle began on the 18th February with a 3-day training course provided to the first batch of Excellence Maker’s benchmarking projects, followed by training to the second batch beginning on the 25th February. The 3rd cycle consists of mentoring 10 benchmarking projects and the provision of a best practice resource, BPIR.com, for all 37 government entities.

The projects taking part are shown below:

Projects were selected based on their potential benefits to Dubai as a whole (and the government entity) and the commitment of each government entity to complete the project within one year. Meetings were held with each government entity to discuss their proposed projects and set expectations. The photos below show the teams attending the TRADE Benchmarking training delivered by Dr Robin Mann.
Batch 1: Community Development Authority, Dubai Electricity and Water Authority, Dubai Land, Dubai Municipality, General Directorate of Residency and Foreigners Affairs, and Roads and Transport Authority.

Batch 1: Community Development Authority, Dubai Electricity and Water Authority, Dubai Land, Dubai Municipality, General Directorate of Residency and Foreigners Affairs, and Roads and Transport Authority.

 

Batch 2: Dubai Corporation for Ambulance Services, Dubai Health Authority, Dubai Police, and The Executive Council

Batch 2: Dubai Corporation for Ambulance Services, Dubai Health Authority, Dubai Police, and The Executive Council

During the 3-days of intensive training on the TRADE Benchmarking methodology, the projects were refined and the teams learnt how to use benchmarking to find and implement best practices.
Dubai Municipality team discussion on planning a benchmarking site visit

Dubai Municipality team discussion on planning a benchmarking site visit

 

Dubai Corporation for Ambulance Services conducting a SWOT analysis for their project

Dubai Corporation for Ambulance Services conducting a SWOT analysis for their project

The photograph below shows Dr Ahmad Al Nuseirat, Coordinator General of Dubai Government Excellence Program, delivering the welcoming speech at the training.
Dr. Ahmad Al Nuseirat’s welcoming speech

Dr. Ahmad Al Nuseirat’s welcoming speech

Following on from the training three knowledge sharing summits will be held throughout the year and a final closing sharing in December 2019 to evaluate the success of each project. The 1st knowledge sharing summit will be held on 30 April 2018 with each team giving a 10-minute presentation describing the progress of their projects. These knowledge sharing summits provide an excellent platform for the teams to learn from each other. As all project teams are using the TRADE benchmarking methodology it is easy to compare progress and share experiences.

To receive up to date information about this initiative subscribe to our free newsletter from here, you can also search #Dubai_We_Learn on social media websites to see content uploaded by the teams.

To learn more of the previous projects you can read our book on the 1st Cycle of Dubai We Learn here and shortly you will be able to read our book on the 2nd Cycle of Dubai We Learn showcasing 11 more projects (to be published by May 2019).


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