Best Practice Reports
Employee Interviewing
Employee interviewing is used—along with performance appraisals, coaching and fact finding—to assess a person’s suitability and competency to undertake given employment-related responsibilities within the framework of a company or organisation.
Read more...
 
Information Communication Technology
The term Information Communication Technology (ICT) describes the integration of information technology (IT) and telecommunications systems.
Read more...
 
Employee Communication
The term “employee communications” refers to the channels and methods of communication between employers and employees.
Read more...
 
Design Thinking
In its broadest sense, the term “design thinking” describes creative thinking in action.
Read more...
 
Corporate Governance
Corporate governance is the system by which organisations are directed and controlled. This includes the framework of rules, relationships, systems and processes through which authority is exercised within each organisation.
Read more...
 
Knowledge Management
Knowledge Management (KM) is the process by which organisations generate value from their intellectual and knowledge-based assets.
Read more...
 
Customer Service Excellence
Organisations that achieve customer service excellence seek to understand the needs of their customer, and to provide services in a professional and confident manner that consistently exceeds those needs.
Read more...
 
Target Marketing
A target market is a group of customers with similar needs that form the focus of a company’s marketing efforts.
Read more...
 
Employee Onboarding
Employee onboarding, which goes beyond induction or orientation, involves the assimilation and integration of new employees into an organisation, providing them with the necessary tools and information to become successful, productive workers.
Read more...
 
Customer Satisfaction Management
Customer satisfaction management involves the effective coordination of customer experiences and the careful management of product and service quality so that they meet or exceed customer requirements.
Read more...
 
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>

Results 31 - 40 of 97