A measure which can used in the analysis of the level of new knowledge acquired within an organisation. It is widely held that the only real way to realise sustained continuous improvement within an organisation is to constantly learn from other organisations’ successes. A definition of ‘successful transfer’ would need to be created.

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
10.4.4 Manage internal information & knowledge sharing
14.2.1 Develop benchmarking capabilities
15.6.14 Benchmarking/performance measurement/survey design
15.6.15 Continuous improvement & general measures
15.6.13 Innovation, technology & flexibility

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