BPIR Categories
1.2.1 Product strengths/weaknesses/opportunities/threats1.2.2 Service strengths/weaknesses/opportunities/threats
2.1.1 Analyse & understand competition
15.2.2 Customer retention/referral/relationship building
A regular and frequent review of competitors (who they are, their products, performance, market position etc.) is necessary to maintain or improve competitiveness and to develop long range plans.
1.2.2 Service strengths/weaknesses/opportunities/threats
2.1.1 Analyse & understand competition
15.2.2 Customer retention/referral/relationship building
1.2.2 Service strengths/weaknesses/opportunities/threats
2.1.1 Analyse & understand competition
15.2.2 Customer retention/referral/relationship building