A measure that provides an indication of the cost of preventing quality failures as a proportion of the total sales value.

BPIR Categories

5.5.3 Improve process/product performance
6.4.1 Improve process/service performance
15.6.15 Continuous improvement & general measures

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X