BPIR Categories
1.3.1 Build customer relationships3.2.1 Translate customer needs into product requirements
15.2.2 Customer retention/referral/relationship building
15.6.3 Design of products, services or processes
This measure assesses the strength of the relationship with customers in product design. To use this measure a definition of what constitutes a partnership needs to be agreed.
3.2.1 Translate customer needs into product requirements
15.2.2 Customer retention/referral/relationship building
15.6.3 Design of products, services or processes
3.2.1 Translate customer needs into product requirements
15.2.2 Customer retention/referral/relationship building
15.6.3 Design of products, services or processes