BPIR Categories
10.4.4 Manage internal information & knowledge sharing8.2.2 Create an environment for empowerment/innovation
15.4.3 Work org/job classification/teams/communication
15.6.3 Design of products, services or processes
Provides an input for the analysis of a Customer Service Management process. This measure is more appropriate when an organisation surveys its customers on a regular and frequent basis.
8.2.2 Create an environment for empowerment/innovation
15.4.3 Work org/job classification/teams/communication
15.6.3 Design of products, services or processes
8.2.2 Create an environment for empowerment/innovation
15.4.3 Work org/job classification/teams/communication
15.6.3 Design of products, services or processes