This measure provides data to assist in the development of an effective management approach relating to the fostering of a multi-skilled and satisfied workforce. A Survey of the workforce is the commonest and most reliable method to collect this data, survey designs based upon the ‘Likert’ scale can make the survey easy to understand and…

BPIR Categories

9.4.1 Align employee & organisation development needs
9.6.2 Manage employee satisfaction
15.4.2 Employee development & training
15.4.1 Employee satisfaction/dissatisfaction

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