Measures the cost of undertaking the employee survey in terms of staff time completing the survey and the time to develop and analyse the results. The resulting cost can then be benchmarked against other organisations or used to assess whether to hire specialist consultants to manage the survey process.

BPIR Categories

9.6.1 Survey/assess employee satisfaction/morale
15.4.1 Employee satisfaction/dissatisfaction
15.6.14 Benchmarking/performance measurement/survey design

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