A measure the organisation’s ability to generate new ideas.

BPIR Categories

15.6.13 Innovation, technology & flexibility
15.6.15 Continuous improvement & general measures
6.4.1 Improve process/service performance
8.2.2 Create an environment for empowerment/innovation
9.7.1 Encourage employee involvement and feedback
5.5.3 Improve process/product performance

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