KPI’s should measure progress related to goals and strategy, often a KPI is an aggregation of underlying measures. It is important to include only measures that are relevant, there must be a reason for the measure and it must also be aligned with the goal or strategy that the KPI supports. Often the number of…

BPIR Categories

14.1.2 Select and align measures.
2.5.2 Develop & set organisational goals
15.6.14 Benchmarking/performance measurement/survey design
15.6.2 Strategy development & deployment

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