This measure provides data to assist in the development of an effective management approach. A Survey of the workforce is the commonest and most reliable method to collect this data, survey designs based upon the ‘Likert’ scale can make the survey easy to understand and use by all levels of the workforce.

BPIR Categories

9.4.6 Develop management/leadership competencies
15.6.1 Vision/leadership processes
8.2.1 Leaders communicate with employees
8.1.1 Leaders develop/manage org culture,vision&values

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